How to Better Understand Your Client?

31. May 2021 At 15.00
Online dogodek
Date and time
Monday, 31. May 2021
15.00 - 17.00 CEST
Online dogodek

Developing new products without understanding customers is a game of chance with very unfavorable odds. And you definitely don't want that.


The workshop will address how to increase your chances of success.


Topics covered:

  • the role of empathy,
  • how to describe your customer segments,
  • interviews, observation and participation as core techniques for in-depth understanding,
  • interview structure.
Izvedba: Mojdenar IT d.o.o.